--- title: After Sales Manager at Ambassadori Island Batumi description: After-Sales Manager 📍 Location: Batumi, Georgia 🏢 Work Format: Office-based 💼 Employment Type: Full-time 🕒 Experience: Minimum 1–3 years About the Company We are a large-scale international real estat --- # After Sales Manager **Company:** Ambassadori Island Batumi **Location:** Batumi, Georgia **Posted:** 2026-08-22 **Apply by:** 2026-10-06 [Apply / View original posting](https://www.linkedin.com/jobs/view/4455043083) ## Job description After-Sales Manager 📍 Location: Batumi, Georgia 🏢 Work Format: Office-based 💼 Employment Type: Full-time 🕒 Experience: Minimum 1–3 years About the Company We are a large-scale international real estate and infrastructure development project backed by investors from the UAE (Dubai). The project represents one of the most significant private-sector developments in Georgia, bringing together premium real estate, commercial assets, hospitality infrastructure, and large-scale urban development initiatives. Position Overview We are seeking a professional, client-focused After-Sales Manager to manage relationships with existing clients and ensure a smooth and high-quality experience throughout the post-purchase journey. The role is responsible for maintaining regular communication with clients, addressing post-sale requests and concerns, coordinating with relevant internal departments, and ensuring timely follow-up and resolution of client matters. The position requires strong communication and relationship-management skills, a proactive and service-oriented approach, and the ability to coordinate multiple client requests while maintaining a high level of professionalism and confidentiality. Key Responsibilities Maintain regular communication with existing clients, understand their ongoing needs, and build strong, long-term professional relationships. Act as a primary point of contact for clients after purchase, ensuring a smooth transition from the sales process to the after-sales stage. Receive, coordinate, and follow up on client requests, concerns, and post-sale issues, ensuring timely communication and resolution. Work closely with Sales, Project Management, Construction, Technical, Legal, Finance, and other relevant departments to address client needs and resolve issues efficiently. Maintain regular follow-up with clients regarding outstanding requests, documentation, processes, and other matters throughout the post-sale journey. Monitor client satisfaction and proactively identify potential concerns or service gaps, taking appropriate action to improve the overall client experience. Maintain accurate and up-to-date client information, communication history, requests, and follow-up activities within the CRM system. Collect and communicate client feedback to relevant departments and contribute to improvements in after-sales processes and service quality. Support clients with contract-related documentation, amendments, renewals, and other necessary post-sale documentation in coordination with the relevant departments. Identify appropriate opportunities to introduce clients to additional services, upgrades, or products based on their needs and circumstances. Provide clients with clear and accurate information regarding relevant procedures, timelines, documentation, and next steps. Act in accordance with internal regulations, company policies, applicable legislation, and employment terms while maintaining strict confidentiality of company, employee, client, and partner information. Perform other after-sales and client-related tasks as assigned by the direct supervisor. Professional Requirements A positive attitude and strong client-service orientation are essential. Excellent verbal and written communication skills are required. The candidate must be highly organized, responsible, proactive, and able to work effectively under pressure. Strong client relationship management and problem-solving skills are required. Proficiency in Microsoft Office and CRM systems is required. A minimum of 1–3 years of experience in after-sales service, customer service, client relationship management, account management, sales, or a similar client-facing position is required. Previous experience in real estate, hospitality, tourism, or another service-oriented industry will be considered an advantage. Experience handling client complaints, coordinating service requests, and managing post-sale communication will be considered an advantage. Education in Business Administration, Marketing, Tourism, Hospitality, Real Estate, or a related field is preferred. Languages Georgian – Fluent; English – Fluent; Russian – Fluent; Knowledge of an additional foreign language will be considered an advantage. Personal Qualities Strong customer orientation and commitment to delivering a high-quality after-sales experience; Excellent communication and relationship-building skills; High level of responsibility, ownership, and professionalism; Proactive and solution-oriented approach to client requests and concerns; Strong attention to detail and accuracy; Ability to manage multiple clients, requests, and priorities simultaneously; Ability to remain calm, patient, and professional when handling difficult or sensitive client situations; Strong coordination and teamwork skills; Flexible and adaptable approach in a fast-paced working environment; High level of discretion and commitment to client confidentiality; Ability to work independently while collaborating effectively with cross-functional teams. What We Offer Opportunity to participate in a large-scale international investment and development project; Dynamic, professional, and fast-paced working environment; Career growth and professional development opportunities; Exposure to an international investment structure supported by UAE-based strategic investors. Apply by sending your CV to: career@islander.ge --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=After+Sales+Manager) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"After Sales Manager","description":"

After-Sales Manager 📍 Location: Batumi, Georgia 🏢 Work Format: Office-based 💼 Employment Type: Full-time 🕒 Experience: Minimum 1–3 years About the Company We are a large-scale international real estate and infrastructure development project backed by investors from the UAE (Dubai). The project represents one of the most significant private-sector developments in Georgia, bringing together premium real estate, commercial assets, hospitality infrastructure, and large-scale urban development initiatives. Position Overview We are seeking a professional, client-focused After-Sales Manager to manage relationships with existing clients and ensure a smooth and high-quality experience throughout the post-purchase journey. The role is responsible for maintaining regular communication with clients, addressing post-sale requests and concerns, coordinating with relevant internal departments, and ensuring timely follow-up and resolution of client matters. The position requires strong communication and relationship-management skills, a proactive and service-oriented approach, and the ability to coordinate multiple client requests while maintaining a high level of professionalism and confidentiality. Key Responsibilities Maintain regular communication with existing clients, understand their ongoing needs, and build strong, long-term professional relationships. Act as a primary point of contact for clients after purchase, ensuring a smooth transition from the sales process to the after-sales stage. Receive, coordinate, and follow up on client requests, concerns, and post-sale issues, ensuring timely communication and resolution. Work closely with Sales, Project Management, Construction, Technical, Legal, Finance, and other relevant departments to address client needs and resolve issues efficiently. Maintain regular follow-up with clients regarding outstanding requests, documentation, processes, and other matters throughout the post-sale journey. Monitor client satisfaction and proactively identify potential concerns or service gaps, taking appropriate action to improve the overall client experience. Maintain accurate and up-to-date client information, communication history, requests, and follow-up activities within the CRM system. Collect and communicate client feedback to relevant departments and contribute to improvements in after-sales processes and service quality. Support clients with contract-related documentation, amendments, renewals, and other necessary post-sale documentation in coordination with the relevant departments. Identify appropriate opportunities to introduce clients to additional services, upgrades, or products based on their needs and circumstances. Provide clients with clear and accurate information regarding relevant procedures, timelines, documentation, and next steps. Act in accordance with internal regulations, company policies, applicable legislation, and employment terms while maintaining strict confidentiality of company, employee, client, and partner information. Perform other after-sales and client-related tasks as assigned by the direct supervisor. Professional Requirements A positive attitude and strong client-service orientation are essential. Excellent verbal and written communication skills are required. The candidate must be highly organized, responsible, proactive, and able to work effectively under pressure. Strong client relationship management and problem-solving skills are required. Proficiency in Microsoft Office and CRM systems is required. A minimum of 1–3 years of experience in after-sales service, customer service, client relationship management, account management, sales, or a similar client-facing position is required. Previous experience in real estate, hospitality, tourism, or another service-oriented industry will be considered an advantage. Experience handling client complaints, coordinating service requests, and managing post-sale communication will be considered an advantage. Education in Business Administration, Marketing, Tourism, Hospitality, Real Estate, or a related field is preferred. Languages Georgian – Fluent; English – Fluent; Russian – Fluent; Knowledge of an additional foreign language will be considered an advantage. Personal Qualities Strong customer orientation and commitment to delivering a high-quality after-sales experience; Excellent communication and relationship-building skills; High level of responsibility, ownership, and professionalism; Proactive and solution-oriented approach to client requests and concerns; Strong attention to detail and accuracy; Ability to manage multiple clients, requests, and priorities simultaneously; Ability to remain calm, patient, and professional when handling difficult or sensitive client situations; Strong coordination and teamwork skills; Flexible and adaptable approach in a fast-paced working environment; High level of discretion and commitment to client confidentiality; Ability to work independently while collaborating effectively with cross-functional teams. What We Offer Opportunity to participate in a large-scale international investment and development project; Dynamic, professional, and fast-paced working environment; Career growth and professional development opportunities; Exposure to an international investment structure supported by UAE-based strategic investors. Apply by sending your CV to: career@islander.ge

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