Call Center Operator

About Company: MAQRO City Tbilisi is a large-scale, innovative urban development project built around a green concept that integrates diverse, functional, and sustainable infrastructure in one space. Located in a strategic district of Tbilisi, it is surrounded by key transportation hubs and major public and commercial facilities, offering convenient access for residents, visitors, and businesses. The project significantly expands green areas compared to previous developments, while introducing a broader range of services and amenities. With educational, recreational, and commercial zones, MAQRO City Tbilisi is designed as a modern urban unit that serves both residential and investment needs. The environment promotes long-term value, contemporary city living, and community-oriented growth. Join Our Team We are looking for an energetic, customer-oriented, and results-driven Call Center Operator to join our growing real estate team. Work location: 30 Noe Ramishvili Street, Tbilisi Working hours: 09:00–18:00 Salary: Negotiable, depending on qualifications, plus a performance-based bonus system If customer satisfaction is important to you, you have strong communication skills, and you are comfortable working in a dynamic environment, we would be pleased to consider your application. Key Responsibilities: Provide telephone support to customers in accordance with the company’s established service standards; Handle incoming and outgoing calls; Manage customer conversations through social media chats; Provide customers with detailed information and consultations regarding the company’s current construction project; Schedule meetings with potential clients and record relevant information in the CRM system; Identify customer issues and determine appropriate solutions; Contribute to increasing sales. Qualification Requirements: Proficiency in Georgian, English, and Russian; knowledge of Turkish will be considered an advantage; Previous experience in a call centre or customer service role; Experience in the construction or real estate sector will be considered an advantage; Basic knowledge of MS Office; Experience working with CRM systems is desirable. Personal Skills: Excellent verbal communication skills; A strong sense of responsibility; Strong organisational skills and attention to detail; Ability to work effectively as part of a team; Effective time-management skills. We Offer: The opportunity to work for an international real estate company; A dynamic and development-oriented working environment; Opportunities for professional development and career growth; Competitive compensation and performance-based bonuses; Corporate health insurance; One meal per working day; A corporate mobile number with an unlimited package. Interested candidates are invited to send their CV in English or Georgian to [email protected] . Please indicate the name of the position in the email subject line. Only shortlisted candidates will be contacted within 10 days. We wish you the best of luck!