---
title: Customer Service Officer at Flutter Entertainment
description: Handle Customer queries and Problems via Digital Channels, based on the customer contact, gaming profile, gaming history. Escalate Customer Problems based on predefined procedure Categorize Customer C
---

# Customer Service Officer

**Company:** Flutter Entertainment  
**Location:** Tbilisi, Georgia  
**Posted:** 2026-09-15  
**Apply by:** 2026-10-30

[Apply / View original posting](https://www.linkedin.com/jobs/view/4466194429)

## Job description

Handle Customer queries and Problems via Digital Channels, based on the customer contact, gaming profile, gaming history. Escalate Customer Problems based on predefined procedure Categorize Customer Contacts Own and develop appropriate information and knowledge on company product, procedure and campaigns in timely manner Delivery of company products based on company approved communication style/ method Comply to main CS KPIS: communication index, competence index, adherence

---

🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Customer+Service+Officer) — get alerted when matching roles are posted in Georgia.

```json
{"@context":"https://schema.org/","@type":"JobPosting","title":"Customer Service Officer","description":"<p>Handle Customer queries and Problems via Digital Channels, based on the customer contact, gaming profile, gaming history. Escalate Customer Problems based on predefined procedure Categorize Customer Contacts Own and develop appropriate information and knowledge on company product, procedure and campaigns in timely manner Delivery of company products based on company approved communication style/ method Comply to main CS KPIS: communication index, competence index, adherence</p>","identifier":{"@type":"PropertyValue","name":"TechGeo","value":"4466194429"},"url":"https://techgeo.ge/job/customer-service-officer-db928b4","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tbilisi, Georgia","addressCountry":"GE"}},"hiringOrganization":{"@type":"Organization","name":"Flutter Entertainment"},"directApply":false,"datePosted":"2026-09-15","validThrough":"2026-10-30T23:59:59+04:00"}
```