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Customer Service Representative

WayPoint Tbilisi
Posted Jul 06, 2026 1h ago

Job description

Customer Service Representative at WayPoint (Tbilisi). Deadline 07 August.

07 August Waypoint B2B , an international outsourcing company based in Saburtalo, Tbilisi, is looking for motivated Customer Service Representatives to join our growing team. We provide professional customer support and office services for our U.S.-based partners in the home services industry. Location: Saburtalo, Tbilisi (on-site position) Shifts Available: ** Day Shift: 4:00 PM - 11:00 PM ** Night Shift: 11:00 PM - 7:00 AM ** Full-Time: At least 2 night shifts per week are required. ** Part-Time: Options may be considered. Compensation: ** Day Shift: $3.00 per hour (after taxes) ** Night Shift: $3.50 per hour (after taxes) Responsibilities: ** Answer incoming customer calls and provide accurate, helpful assistance. ** Manage scheduling, dispatch, and support requests. ** Record customer details in our system with accuracy and professionalism. ** Work collaboratively with teammates to ensure high-quality service delivery. Requirements: ** Strong communication skills in English (spoken and written). ** Ability to work in a fast-paced, customer-focused environment. ** Basic computer skills and ability to learn new systems quickly. ** Previous customer service experience is a plus, but not required. What We Offer: ** Competitive hourly pay with growth opportunities. ** Friendly and supportive team environment. ** Stable, long-term employment with international exposure. If you`re ready to build your career with a professional team,