---
title: Customer Support Specialist
description: Customer Support Specialist at (Tbilisi). Deadline 23 October.
---

# Customer Support Specialist

**Location:** Tbilisi  
**Posted:** 2026-09-23  
**Apply by:** 2026-11-07

[Apply / View original posting](https://jobs.ge/en/?view=jobs&id=755276)

## Job description

Customer Support Specialist at (Tbilisi). Deadline 23 October.

23 October Position: Customer Support Specialist (WhatsApp & email, Russian/English), remote, part-time or full-time Company: 100doc.ge — online insurance aggregator in Georgia, official agent of IRAO (Vienna Insurance Group). Since 2024 we have issued over 70, 000 policies; our main product is the mandatory entry insurance for foreign visitors under Resolution No. 602: https://tourist.100doc.ge/en What you will do: ** Answer customer questions in WhatsApp and by email in Russian and English: policy dates, passport data, payment status, eSIM activation. ** Help travellers who are already at the border or in the arrivals hall: fast, calm, precise. ** Check that the policy data matches the passport before the policy is issued; escalate unusual cases to the manager. ** Keep the customer history in the admin panel up to date. What we expect: ** Written Russian and English at a level where a stranger in a queue understands you from the first message; Georgian is a plus. ** Attention to detail with names, dates and passport numbers. ** Reliability in shifts, including evenings and weekends by agreement; the border does not close at 18:00. ** Any experience in support, tourism, insurance or a call centre is a plus, not a requirement — we teach the product. What we offer: ** Remote work from anywhere in Georgia; shift schedule agreed in advance. ** Salary: by agreement, discussed at the interview; paid training. ** A small team, direct contact with the founder, real customers every day.

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