---
title: Customer Support Specialist
description: Customer Support Specialist at (Tbilisi). Deadline 20 November.
---

# Customer Support Specialist

**Location:** Tbilisi  
**Posted:** 2026-10-20  
**Apply by:** 2026-12-04

[Apply / View original posting](https://jobs.ge/en/?view=jobs&id=762158)

## Job description

Customer Support Specialist at (Tbilisi). Deadline 20 November.

20 November About the Company: We are a company specializing in providing outsourcing services to international businesses. We are currently looking for a Customer Support Specialist to join the team. Key Responsibilities: ** Provide customer support through live chat and email; ** Assist customers with account-related inquiries, transactions, promotions, and general questions; ** Deliver accurate, clear, and timely information regarding the company`s products and services; ** Identify customer needs, resolve inquiries, and coordinate with relevant internal teams when necessary; ** Escalate complex or unresolved cases to the appropriate departments; ** Handle customer requests using internal systems and customer support platforms; ** Identify and report suspicious or unusual activities to the relevant team members; ** Maintain a high standard of customer service and ensure a positive customer experience. Requirements: ** Fluency in either English or Russian (minimum B2 level) is mandatory; ** Knowledge of Spanish is a significant advantage; ** Previous experience in customer support is preferred but not mandatory; ** Good computer literacy and ability to work with digital platforms; ** Strong written communication skills; ** Ability to quickly learn new systems, tools, and procedures. Personal Skills: ** Customer-oriented mindset and strong communication skills; ** High level of responsibility and attention to detail; ** Ability to work effectively under pressure; ** Strong multitasking and time-management skills; ** Ability to work both independently and as part of a team; ** Willingness to learn and develop professionally. Working Conditions: ** Work Schedule: 12-hour shifts; ** Opportunity to work with an international company; ** Professional growth and development opportunities; ** Supportive and dynamic team environment ** Competitive salary and high bonuses.

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