Customer Support Specialist (Live Chat)
Job description
N1 Partners Group is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return. Requirements : • Fluency in the English language; • Sociability and stress tolerance; • Experienced PC user; • Strong communication and interpersonal skills with a customer-centric approach; • Strong problem-solving abilities and the ability to handle challenging situations with composure; • Self-organization, willingness to learn and grow; • A positive attitude; • Team player with customer oriented mindset. Responsibilities: • Respond to customer queries vie chats and emails; • Assist in solving customer problems and current issues; • Make daily reports; • Shift schedule 2/2 (shift 12 hours, alternation of day and night shifts). Shifts are not flexible ❗️ Our benefits: Paid 4 Sick Days and 1 Day Off per calendar year; Sports program compensation; Generous referral program.