Georgian and English Speaking Operations Customer Expert - Global Marketplace

Job Summary 10 YEARS in Georgia / over 2000 employees We are seeking a Georgian and English Speaking Operations Customer Expert to join our team in Tbilisi. In this position, you take on the following tasks: What We Offer Compensation UP TO GROSS GEL: 2000 1st 6 months (salary/yearly/performance bonus) 2200 6th month onward (salary/yearly/performance bonus) 2000 referral Bonus 650 Life Event Bonus other bonus schemes Paid Health insurance for you and your Family Paid Training Your Growth & Work Life Balance Fast career growth – promotion to Senior level possible after 6 months Wellbeing offerings: yoga, pilates, events, and more Psychological support: confidential on‑site consultations with professional psychologists Corporate benefits with partner companies Prime location on Rustaveli Avenue with a modern office, chill‑out & gaming zone What We’re Looking For Fluent Georgian language skills spoken & written Good English skills will be valued A bachelor’s degree is required Good computer skills, with comfort in using digital platforms to review and flag content Passion for the brand and community, with a sense of urgency in safeguarding user experience Emotional resilience to handle the pressure and review sensitive or inappropriate content Strong decision-making abilities Ability to self-learn and better understand customers' inquiries in the e-commerce business Creative, solution-oriented mindset and a strong team player At least one year of experience in content moderation or a related field is preferred Willingness to work in shifts, weekends, and public holidays What You’ll Do Ensure a safe and positive experience for users and communities by adhering to community/platform guidelines and applicable laws Maintain transaction data accurately and efficiently Act as a brand advocate by understanding the platform’s values and urgency in protecting the community Collaborate with the team to meet performance goals and contribute to a positive work environment. HOW TO APPLY If this sounds like the right match for you, we would love to receive your application! Please apply in English by 06.08.2026. Click the Apply button below to get started. By submitting the job application, you agree to storage your data in our database for applicants and keep it for a period of 6 months. The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia. At our Company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.