--- title: German speaking Customer Support Representative at Mindy Support description: Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level. It is a freelance, remote and full-time position. Start date : 16.11.2026 Sche --- # German speaking Customer Support Representative **Company:** Mindy Support **Location:** Georgia **Posted:** 2026-10-20 **Apply by:** 2026-12-04 [Apply / View original posting](https://www.linkedin.com/jobs/view/4478686516) ## Job description Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level. It is a freelance, remote and full-time position. Start date : 16.11.2026 Schedule: Working days: 5 days working and 2 off; (Sunday is always off and second day off is shifting - schedule is created in advance) Working hours: 8am - 5pm CET or 11am - 8pm CET During the two weeks of training it will be Mon-Fri 9am - 6pm CET, then will change according to business needs At Mindy support you have great opportunity to get: Experience in the international company working with people around the globe. Competitive compensation. Loyalty bonus system for long term work. Training will be provided by the company and the client. 20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation. Responsibilities : Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. You are our perfect candidate if you have : Experience in Customer support at least 2 year; German C1 level (fluent writing and speaking); English B1 level; Excellent organizational skills and the capacity to manage multiple tasks efficiently. Problem-resolution skills; Experience with CRM Genesis, Zendesk or any other Strong communication abilities, both verbal and written. Ability to work in a stressful situation, having empathy and patience when dealing with customer concerns, skills of active listening and attention to detail; Respect to the Customers, focus on helping ability, empathy; Self-employment. We will sign a contract with you as with independent businessman; Tech Requirements: laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone There is also a loyalty bonus system: $200 to be paid if you continue working with us 6 months after probation is completed $400 - 12 months after probation is completed $500 - 18 months after probation is completed $800 - 24 months after probation is completed $900 - 30 months after probation is completed $1200 - 36 months after probation is completed Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers. We will be glad to welcome you to our team. Grow your career with Mindy support ! --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=German+speaking+Customer+Support+Representative) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"German speaking Customer Support Representative","description":"

Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level. It is a freelance, remote and full-time position. Start date : 16.11.2026 Schedule: Working days: 5 days working and 2 off; (Sunday is always off and second day off is shifting - schedule is created in advance) Working hours: 8am - 5pm CET or 11am - 8pm CET During the two weeks of training it will be Mon-Fri 9am - 6pm CET, then will change according to business needs At Mindy support you have great opportunity to get: Experience in the international company working with people around the globe. Competitive compensation. Loyalty bonus system for long term work. Training will be provided by the company and the client. 20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation. Responsibilities : Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. You are our perfect candidate if you have : Experience in Customer support at least 2 year; German C1 level (fluent writing and speaking); English B1 level; Excellent organizational skills and the capacity to manage multiple tasks efficiently. Problem-resolution skills; Experience with CRM Genesis, Zendesk or any other Strong communication abilities, both verbal and written. Ability to work in a stressful situation, having empathy and patience when dealing with customer concerns, skills of active listening and attention to detail; Respect to the Customers, focus on helping ability, empathy; Self-employment. We will sign a contract with you as with independent businessman; Tech Requirements: laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone There is also a loyalty bonus system: $200 to be paid if you continue working with us 6 months after probation is completed $400 - 12 months after probation is completed $500 - 18 months after probation is completed $800 - 24 months after probation is completed $900 - 30 months after probation is completed $1200 - 36 months after probation is completed Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers. We will be glad to welcome you to our team. Grow your career with Mindy support !

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