--- title: Менеджер по работе с клиентами at Gamarjoba Georgia Tours description: 🚀 We’re Hiring: Customer Relations Manager Gamarjoba Georgia Tours is one of Georgia’s leading tour companies, creating memorable travel experiences and introducing guests from around the world to Geo --- # Менеджер по работе с клиентами **Company:** Gamarjoba Georgia Tours **Location:** Tbilisi, Georgia **Posted:** 2026-09-03 **Apply by:** 2026-10-18 [Apply / View original posting](https://www.linkedin.com/jobs/view/4462190933) ## Job description 🚀 We’re Hiring: Customer Relations Manager Gamarjoba Georgia Tours is one of Georgia’s leading tour companies, creating memorable travel experiences and introducing guests from around the world to Georgia’s culture, landscapes, wine, history, and hospitality. We are looking for a motivated, communicative, and customer-oriented Customer Relations Manager to join our young and dynamic team. About the Role As a Customer Relations Manager, you will be one of the main points of contact for our international guests. You will help them choose the right travel experiences, support them throughout their journey, and contribute directly to customer satisfaction and sales growth. Responsibilities • Communicate with guests, respond to inquiries, and provide professional support before and during their travel experience • Build strong relationships with guests and understand their individual needs and preferences • Recommend and tailor tour packages based on customer requirements • Identify upselling and cross-selling opportunities while maintaining a guest-first approach • Convert inquiries into bookings and contribute to achieving sales targets • Collaborate closely with the Operations Team to ensure smooth tour execution and excellent service • Maintain accurate guest information and update the CRM system • Assist with sales tracking and reporting Requirements • Previous experience in sales, customer relations, hospitality, tourism, or a similar role • Excellent communication and interpersonal skills • Strong English language skills; additional languages are an advantage • Strong sales, negotiation, and persuasion skills • Confidence working with international customers • Good computer skills and ability to learn CRM and booking systems • Ability to multitask and work effectively in a fast-paced environment • Proactive, responsible, detail-oriented, and customer-focused mindset • Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field is preferred but not required What We Offer • Competitive salary with performance-based bonuses • Career development and growth opportunities • A young, international, and supportive working environment • Hands-on experience in Georgia’s growing tourism industry • Opportunities to develop your skills in sales, customer relations, and tourism • Discounted travel opportunities across Georgia About Gamarjoba Georgia Tours Gamarjoba Georgia Tours is an established Georgian tour company recognized for its commitment to high-quality travel experiences and customer satisfaction. Our achievements include the Tripadvisor Travelers’ Choice Award and Certificate of Excellence , and we work with major international travel platforms, including GetYourGuide. Through our extensive network of partners across Georgia, we provide a wide range of experiences for travelers from around the world. 📩 Ready to join us? Send your CV to gamarjobageorgiatours1@gmail.com We look forward to meeting the newest member of the Gamarjoba Georgia Tours team! --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=%D0%9C%D0%B5%D0%BD%D0%B5%D0%B4%D0%B6%D0%B5%D1%80+%D0%BF%D0%BE+%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B5+%D1%81+%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Менеджер по работе с клиентами","description":"

🚀 We’re Hiring: Customer Relations Manager Gamarjoba Georgia Tours is one of Georgia’s leading tour companies, creating memorable travel experiences and introducing guests from around the world to Georgia’s culture, landscapes, wine, history, and hospitality. We are looking for a motivated, communicative, and customer-oriented Customer Relations Manager to join our young and dynamic team. About the Role As a Customer Relations Manager, you will be one of the main points of contact for our international guests. You will help them choose the right travel experiences, support them throughout their journey, and contribute directly to customer satisfaction and sales growth. Responsibilities • Communicate with guests, respond to inquiries, and provide professional support before and during their travel experience • Build strong relationships with guests and understand their individual needs and preferences • Recommend and tailor tour packages based on customer requirements • Identify upselling and cross-selling opportunities while maintaining a guest-first approach • Convert inquiries into bookings and contribute to achieving sales targets • Collaborate closely with the Operations Team to ensure smooth tour execution and excellent service • Maintain accurate guest information and update the CRM system • Assist with sales tracking and reporting Requirements • Previous experience in sales, customer relations, hospitality, tourism, or a similar role • Excellent communication and interpersonal skills • Strong English language skills; additional languages are an advantage • Strong sales, negotiation, and persuasion skills • Confidence working with international customers • Good computer skills and ability to learn CRM and booking systems • Ability to multitask and work effectively in a fast-paced environment • Proactive, responsible, detail-oriented, and customer-focused mindset • Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field is preferred but not required What We Offer • Competitive salary with performance-based bonuses • Career development and growth opportunities • A young, international, and supportive working environment • Hands-on experience in Georgia’s growing tourism industry • Opportunities to develop your skills in sales, customer relations, and tourism • Discounted travel opportunities across Georgia About Gamarjoba Georgia Tours Gamarjoba Georgia Tours is an established Georgian tour company recognized for its commitment to high-quality travel experiences and customer satisfaction. Our achievements include the Tripadvisor Travelers’ Choice Award and Certificate of Excellence , and we work with major international travel platforms, including GetYourGuide. Through our extensive network of partners across Georgia, we provide a wide range of experiences for travelers from around the world. 📩 Ready to join us? Send your CV to gamarjobageorgiatours1@gmail.com We look forward to meeting the newest member of the Gamarjoba Georgia Tours team!

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