---
title: Manager, Account Management at Bolt
description: About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more th
---

# Manager, Account Management

**Company:** Bolt  
**Location:** Tbilisi, Georgia  
**Posted:** 2026-10-08  
**Apply by:** 2026-11-22

[Apply / View original posting](https://www.linkedin.com/jobs/view/4475968271)

## Job description

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About The Role We’re looking for a Manager, Account Management to manage our Account Management team and help our partner merchants grow their businesses on the Bolt Food platform. In this role, you’ll set the direction for the team, build strong relationships with partner merchants, and turn commercial and operational insights into practical actions. You’ll work closely with merchants to understand their goals, identify growth opportunities, improve performance, and build long-term partnerships. You’ll also be responsible for helping your team succeed. This includes setting clear priorities, supporting team members through coaching and feedback, sharing knowledge, and creating opportunities for professional development. You’ll collaborate closely with internal teams and external partners to deliver campaigns, improve processes, and solve complex challenges. This role could be a great fit if you combine commercial thinking with strong people management skills, communicate confidently with different stakeholders, and make thoughtful decisions using data and business context. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Monthly gross salary: 3,455 GEL + biannual performance-based bonuses Probation period: 6 months Working schedule: Monday to Friday - 10:00–19:00 or 9:00-18:00 Hybrid work opportunity: Option to work remotely 1 day per week Main Tasks And Responsibilities Manage the Account Management team by setting clear priorities, supporting performance, providing regular feedback, and creating opportunities for team members to develop their capabilities Plan and implement the Account Management strategy to strengthen merchant partnerships, support business growth, and improve the overall performance of the merchant portfolio Build and maintain long-term relationships with partner merchants, understand their business needs, and agree on actions that create value for both merchants and Bolt Food Analyze merchant portfolios and business performance, identify trends and opportunities, and use data and commercial context to guide decisions and improvement initiatives Lead commercial negotiations with partner merchants on pricing, campaigns, promotional activities, and partnership conditions Collaborate with internal teams to plan campaigns, resolve complex merchant challenges, and develop coordinated strategies for partner growth Collect and structure merchant feedback, communicate it to the relevant teams, and improve and standardize Account Management processes Manage relationships with relevant external vendors and service providers, monitor the quality of their work, and ensure agreed expectations are met About You You have experience managing, coaching, or developing people and can create clarity, accountability, and an environment where team members can grow You have experience in account management, sales, business development, partnerships, or another commercially focused role You build strong relationships with external partners and can lead effective negotiations while balancing commercial goals with long-term collaboration You use data, business performance indicators, and relevant context to make sound decisions and identify opportunities for growth You communicate clearly, collaborate effectively across teams, and can proactively resolve complex or non-standard problems You're fluent in written and spoken English and Georgian and are comfortable using Google Workspace or Microsoft Office, particularly Sheets (Excel), Docs (Word), and Slides (PowerPoint) We care more about your capabilities and mindset than a specific educational background. We’re looking for someone who can manage people, build trusted partnerships, think commercially, and turn insights into action. Even if you don't tick every box, we'd still love to hear from you. Why You’ll Love It Here Play a direct role in shaping the future of food delivery. Work with some of the smartest people in the world in fast-moving, autonomous teams. Accelerate your professional growth with unique career opportunities. Take advantage of free delivery in the Bolt Food application. Enjoy fresh fruits in the office. Take care of your physical and mental health with our wellness perks. Enjoy various team events to get to know your colleagues. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.

---

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Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About The Role We’re looking for a Manager, Account Management to manage our Account Management team and help our partner merchants grow their businesses on the Bolt Food platform. In this role, you’ll set the direction for the team, build strong relationships with partner merchants, and turn commercial and operational insights into practical actions. You’ll work closely with merchants to understand their goals, identify growth opportunities, improve performance, and build long-term partnerships. You’ll also be responsible for helping your team succeed. This includes setting clear priorities, supporting team members through coaching and feedback, sharing knowledge, and creating opportunities for professional development. You’ll collaborate closely with internal teams and external partners to deliver campaigns, improve processes, and solve complex challenges. This role could be a great fit if you combine commercial thinking with strong people management skills, communicate confidently with different stakeholders, and make thoughtful decisions using data and business context. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. 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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. 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