--- title: Palo Alto Networks Engineer at MUK description: Requirements Higher education (technical); 2+ years of work experience (in the IT market or related sectors); Language proficiency: Georgian – fluent; English – B1 level or above; Russian – fluent; Kn --- # Palo Alto Networks Engineer **Company:** MUK **Location:** Georgia **Posted:** 2026-08-27 **Apply by:** 2026-10-11 [Apply / View original posting](https://www.linkedin.com/jobs/view/4458685455) ## Job description Requirements Higher education (technical); 2+ years of work experience (in the IT market or related sectors); Language proficiency: Georgian – fluent; English – B1 level or above; Russian – fluent; Knowledge of networking fundamentals and network topology; Understanding of cybersecurity product principles and the technical problems they solve; Experience working with information security hardware from the following vendors: Palo Alto Networks, Cisco, Check Point, Fortinet, or Juniper; Experience with the following technologies: NGFW, VPN, URL filtering, IoT Security, Endpoint Protection, DNS Security, Cloud Security; Certification in engineering courses from vendors such as Cisco, Palo Alto Networks, Fortinet, Juniper, AWS, or Azure is a plus; Experience in administration, testing, configuration, or support for products such as Next-Generation Firewalls, Endpoint Protection, and Cloud Security; Experience working for a systems integrator, distributor, or large enterprise client; Willingness to commit to long-term cooperation with the company. Responsibilities Troubleshooting and interaction with the vendor's technical support team; Driving sales growth through technical expertise, skilled project support, and professional first-line support for Palo Alto Networks customers; Communicating with engineering teams from Palo Alto Networks, partners, customers, and MUK teams; Studying relevant materials and knowledge bases to provide expert technical support for customer and partner cases regarding Palo Alto Networks products, in compliance with SLAs and KPIs; Obtaining Palo Alto Networks certification as a Support Engineer; Set up and use lab environments to test Palo Alto Networks hardware and software, as well as to work through technical troubleshooting scenarios; Assist partners and customers with the installation, configuration, and updating of Palo Alto Networks information security systems; Locate all necessary documentation regarding Palo Alto Networks products (questionnaires, RFPs, battlecards, EULAs, topology diagrams, comparison charts, etc.). Personal Qualities Teamwork skills; Business communication skills; Ability to analyze information, think systematically and quickly, and make optimal decisions under time and information constraints; Proactivity; Attention to detail, responsibility, and integrity; Ability to sustain high levels of effort, energy, and stress resilience. --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Palo+Alto+Networks+Engineer) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Palo Alto Networks Engineer","description":"

Requirements Higher education (technical); 2+ years of work experience (in the IT market or related sectors); Language proficiency: Georgian – fluent; English – B1 level or above; Russian – fluent; Knowledge of networking fundamentals and network topology; Understanding of cybersecurity product principles and the technical problems they solve; Experience working with information security hardware from the following vendors: Palo Alto Networks, Cisco, Check Point, Fortinet, or Juniper; Experience with the following technologies: NGFW, VPN, URL filtering, IoT Security, Endpoint Protection, DNS Security, Cloud Security; Certification in engineering courses from vendors such as Cisco, Palo Alto Networks, Fortinet, Juniper, AWS, or Azure is a plus; Experience in administration, testing, configuration, or support for products such as Next-Generation Firewalls, Endpoint Protection, and Cloud Security; Experience working for a systems integrator, distributor, or large enterprise client; Willingness to commit to long-term cooperation with the company. Responsibilities Troubleshooting and interaction with the vendor's technical support team; Driving sales growth through technical expertise, skilled project support, and professional first-line support for Palo Alto Networks customers; Communicating with engineering teams from Palo Alto Networks, partners, customers, and MUK teams; Studying relevant materials and knowledge bases to provide expert technical support for customer and partner cases regarding Palo Alto Networks products, in compliance with SLAs and KPIs; Obtaining Palo Alto Networks certification as a Support Engineer; Set up and use lab environments to test Palo Alto Networks hardware and software, as well as to work through technical troubleshooting scenarios; Assist partners and customers with the installation, configuration, and updating of Palo Alto Networks information security systems; Locate all necessary documentation regarding Palo Alto Networks products (questionnaires, RFPs, battlecards, EULAs, topology diagrams, comparison charts, etc.). Personal Qualities Teamwork skills; Business communication skills; Ability to analyze information, think systematically and quickly, and make optimal decisions under time and information constraints; Proactivity; Attention to detail, responsibility, and integrity; Ability to sustain high levels of effort, energy, and stress resilience.

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