--- title: Payments & Back Office Associate – Online Casino (LATAM Focus) at MP description: Location: Remote, based in Georgia (Tbilisi) About the Role We’re looking for a Payments & Back Office Associate to join our operations team at a global online casino platform. This is a hands-on role --- # Payments & Back Office Associate – Online Casino (LATAM Focus) **Company:** MP **Location:** Tbilisi, Georgia **Posted:** 2026-08-10 **Apply by:** 2026-09-24 [Apply / View original posting](https://www.linkedin.com/jobs/view/4449542902) ## Job description Location: Remote, based in Georgia (Tbilisi) About the Role We’re looking for a Payments & Back Office Associate to join our operations team at a global online casino platform. This is a hands-on role requiring a high level of precision, attention to detail, and accountability, particularly when handling processes related to customer funds. During the initial phase, the primary focus will be on LATAM customers , with plans to expand into additional markets over time. The role requires the ability to work independently, as well as collaboratively with the wider team, particularly the Customer Support department and various payment systems. Key Responsibilities Review and manage user withdrawals on an ongoing basis, including checking, approving, or declining transactions in accordance with established procedures. Work with and develop a strong understanding of our PSP (Payment Service Provider) systems . Support deposit reviews based on a thorough understanding of PSP systems and payment flows. Support the Customer Support team with escalated payment-related cases, including understanding the background of each case and, when necessary, coordinating and communicating directly with PSPs. Identify anomalies, issues, or suspicious patterns in payment flows and report them to the relevant team members. Ensure payment-related processes are handled accurately, efficiently, and in accordance with internal procedures. Requirements Must-Have Relevant experience in payments or back-office operations within the online casino/iGaming industry — significant advantage. (Experience in sportsbooks is not considered relevant for this position.) High level of English, both written and verbal. Strong attention to detail and the ability to work accurately under pressure. Based in Georgia and available for remote work. Ability to work independently and take responsibility for assigned processes. Nice-to-Have Experience working with PSP systems commonly used in the iGaming industry . Spanish language skills — a strong advantage due to the LATAM customer focus. Russian language skills. Familiarity with KYC/AML procedures within the gaming industry. What We Offer Fully remote work with flexibility. A dynamic and fast-paced working environment. The opportunity to have an immediate and visible impact on the business. Opportunities to grow professionally and deepen your expertise in gaming operations. Close collaboration with an international team and exposure to multiple payment systems and markets. Mail us: mplayjobs.me --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Payments+%26+Back+Office+Associate+%E2%80%93+Online+Casino+%28LATAM+Focus%29) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Payments & Back Office Associate – Online Casino (LATAM Focus)","description":"

Location: Remote, based in Georgia (Tbilisi) About the Role We’re looking for a Payments & Back Office Associate to join our operations team at a global online casino platform. This is a hands-on role requiring a high level of precision, attention to detail, and accountability, particularly when handling processes related to customer funds. During the initial phase, the primary focus will be on LATAM customers , with plans to expand into additional markets over time. The role requires the ability to work independently, as well as collaboratively with the wider team, particularly the Customer Support department and various payment systems. Key Responsibilities Review and manage user withdrawals on an ongoing basis, including checking, approving, or declining transactions in accordance with established procedures. Work with and develop a strong understanding of our PSP (Payment Service Provider) systems . Support deposit reviews based on a thorough understanding of PSP systems and payment flows. Support the Customer Support team with escalated payment-related cases, including understanding the background of each case and, when necessary, coordinating and communicating directly with PSPs. Identify anomalies, issues, or suspicious patterns in payment flows and report them to the relevant team members. Ensure payment-related processes are handled accurately, efficiently, and in accordance with internal procedures. Requirements Must-Have Relevant experience in payments or back-office operations within the online casino/iGaming industry — significant advantage. (Experience in sportsbooks is not considered relevant for this position.) High level of English, both written and verbal. Strong attention to detail and the ability to work accurately under pressure. Based in Georgia and available for remote work. Ability to work independently and take responsibility for assigned processes. Nice-to-Have Experience working with PSP systems commonly used in the iGaming industry . Spanish language skills — a strong advantage due to the LATAM customer focus. Russian language skills. Familiarity with KYC/AML procedures within the gaming industry. What We Offer Fully remote work with flexibility. A dynamic and fast-paced working environment. The opportunity to have an immediate and visible impact on the business. Opportunities to grow professionally and deepen your expertise in gaming operations. Close collaboration with an international team and exposure to multiple payment systems and markets. Mail us: mplayjobs.me

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