Recruiter (E-commerce)

We’re Seranova, a hyper-growth DTC brand expanding our internal team across Creative, Marketing, Ops, Product, and CX. We’re looking for an In-House Recruiter who can own the full hiring pipeline — from posting roles to running first-line interviews to delivering qualified candidates fast. You must have experience hiring for DTC, e-commerce, or subscription-based brands. What You Will Own (Responsibilities) End-to-End Hiring Pipeline Ownership Manage all open positions across the organization. Work directly with department heads to define role requirements, scorecards, and hiring criteria. Post jobs across all platforms (LinkedIn, Indeed, Workable, RemoteOK, niche creator/marketing boards). Manage paid job campaigns and optimize for cost-per-applicant & quality-per-applicant. Maintain structured pipelines inside our ATS (ClickUp/Workable/Greenhouse). Candidate Qualification & Filtering Screen applicants and shortlist high-signal profiles. Conduct first-line interview calls (15–20 min screening calls). Filter for cultural fit: speed, ownership, numbers, and performance mindset. Pre-vet skills, salary expectations, time zones, and availability. Reject low-fit candidates quickly and courteously (speed > politeness). Stakeholder Communication Push candidates through each stage and follow up with hiring managers. Prepare short candidate briefs for decision-makers. Coordinate test tasks, assessments, and follow-up interviews. Recruiting Operations Maintain hygiene in ClickUp/ATS and update all roles daily. Build talent pipelines for recurring positions (editors, UGC creators, media buyers, CX reps, ops, etc.). Track key metrics: Time-to-fill Cost-per-hire Screening-to-offer ratio Applicant quality score Continuously improve hiring processes, templates, scorecards, and scripts. Requirements Must have experience hiring for DTC / e-commerce / subscription brands. 2+ years recruiting experience (in-house or agency). Strong familiarity with roles like: editors, creative strategists, media buyers, UGC managers, CX agents, ops managers, supply chain, etc. Fast communicator who thrives in high-output, high-speed environments. Highly organized, proactive, and detail-obsessed. Experience with ATS tools (Greenhouse, Workable, ClickUp, Lever, etc.). Ability to filter & judge talent quickly and confidently. You’ll Thrive Here If… You love fast-paced chaos and turning it into process. You can spot A-players in minutes. You enjoy running interviews and pushing candidates through pipelines. You want to grow into Talent Acquisition Lead or People Ops Manager roles. You take extreme ownership over deadlines and results. What We Offer Competitive salary Work with a global, high-performance brand Full ownership of processes & tools Opportunity to shape the entire Recruiting function from scratch