--- title: Renewal Representative at Reltio description: At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents an --- # Renewal Representative **Company:** Reltio **Location:** United States **Posted:** 2026-09-16 **Apply by:** 2026-10-31 [Apply / View original posting](https://www.linkedin.com/jobs/view/4466240620) ## Job description At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary As a Renewal Representative at Reltio, you'll manage a pipeline of standard renewal opportunities for an assigned set of accounts — proactively engaging clients, negotiating within established pricing and commercial guidelines, and ensuring renewals close on time. Beyond renewals, you'll spot cross-sell, upsell, and expansion opportunities during customer conversations and partner with Account Executives and Customer Success Managers to follow through. You'll be a trusted first point of contact for customer questions, routing technical issues to the right team, and you'll work closely with CSMs, AEs, and Sales Ops to coordinate deal structure, pricing, and communication. What You'll Do Renewal Ownership Manage the end-to-end renewal process for your portfolio, prioritizing by renewal date, ARR, customer health, and risk Handle standard renewals independently; partner with senior teammates on complex or non-standard deals Planning & Customer Engagement Kick off internal renewal prep ~120 days out with your AE and CSM to review health, usage, contracts, and pricing Engage customers 90–120 days before renewal to confirm timing and next steps Prepare proposals and quotes based on approved pricing and terms Deal Analysis & Commercial Execution Validate ARR, pricing, discounts, and contract terms using Excel and internal tools Negotiate standard renewal terms; escalate exceptions or non-standard structures Identify multi-year renewal opportunities and partner with Sales Ops, Finance, and Legal on approvals Contract & Pipeline Management Build working knowledge of SaaS agreements, order forms, and amendments Keep Salesforce accurate and current — amounts, close dates, forecast status, risk, and next steps Apply forecasting discipline and communicate pipeline changes clearly Risk & Retention Flag renewal risk early (low adoption, budget constraints, competitive pressure, org changes) Partner with CS and Sales on retention actions; document churn/contraction reasons Expansion Surface upsell/cross-sell opportunities uncovered during renewal conversations Support multi-year deals and other strategies that deepen customer commitment Skills You Must Have: Bachelor's degree or equivalent experience 1–2 years in renewals, sales, account management, customer success, sales ops, or deal desk — SaaS/tech preferred Strong relationship-building, communication, and organizational skills Analytical mindset with sharp attention to detail Proficiency in Excel (formulas, large datasets, pricing/financial analysis) Working knowledge of SaaS business models — ARR, subscriptions, pricing, discounts, contract terms Comfort learning CRM, quoting, forecasting, and contract management tools Self-motivated and eager to grow commercial and negotiation expertise Skills That Are Nice to Have: Experience managing renewals, contracts, or quotes B2B SaaS/tech background Salesforce or comparable CRM experience CPQ or quoting/forecasting tool experience Exposure to pricing/contract negotiations Experience partnering with Sales, CS, Finance, Legal, or Deal Desk At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $68,000—$113,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Renewal+Representative) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Renewal Representative","description":"

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our \"Customer First\", we strive to ensure their success. We embrace our differences and are \"Better Together\" as One Reltio. We are always looking to \"Simplify and Share\" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We \"Own It\". Every day, we innovate and evolve, so that today is \"Always Better Than Yesterday\". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary As a Renewal Representative at Reltio, you'll manage a pipeline of standard renewal opportunities for an assigned set of accounts — proactively engaging clients, negotiating within established pricing and commercial guidelines, and ensuring renewals close on time. Beyond renewals, you'll spot cross-sell, upsell, and expansion opportunities during customer conversations and partner with Account Executives and Customer Success Managers to follow through. You'll be a trusted first point of contact for customer questions, routing technical issues to the right team, and you'll work closely with CSMs, AEs, and Sales Ops to coordinate deal structure, pricing, and communication. What You'll Do Renewal Ownership Manage the end-to-end renewal process for your portfolio, prioritizing by renewal date, ARR, customer health, and risk Handle standard renewals independently; partner with senior teammates on complex or non-standard deals Planning & Customer Engagement Kick off internal renewal prep ~120 days out with your AE and CSM to review health, usage, contracts, and pricing Engage customers 90–120 days before renewal to confirm timing and next steps Prepare proposals and quotes based on approved pricing and terms Deal Analysis & Commercial Execution Validate ARR, pricing, discounts, and contract terms using Excel and internal tools Negotiate standard renewal terms; escalate exceptions or non-standard structures Identify multi-year renewal opportunities and partner with Sales Ops, Finance, and Legal on approvals Contract & Pipeline Management Build working knowledge of SaaS agreements, order forms, and amendments Keep Salesforce accurate and current — amounts, close dates, forecast status, risk, and next steps Apply forecasting discipline and communicate pipeline changes clearly Risk & Retention Flag renewal risk early (low adoption, budget constraints, competitive pressure, org changes) Partner with CS and Sales on retention actions; document churn/contraction reasons Expansion Surface upsell/cross-sell opportunities uncovered during renewal conversations Support multi-year deals and other strategies that deepen customer commitment Skills You Must Have: Bachelor's degree or equivalent experience 1–2 years in renewals, sales, account management, customer success, sales ops, or deal desk — SaaS/tech preferred Strong relationship-building, communication, and organizational skills Analytical mindset with sharp attention to detail Proficiency in Excel (formulas, large datasets, pricing/financial analysis) Working knowledge of SaaS business models — ARR, subscriptions, pricing, discounts, contract terms Comfort learning CRM, quoting, forecasting, and contract management tools Self-motivated and eager to grow commercial and negotiation expertise Skills That Are Nice to Have: Experience managing renewals, contracts, or quotes B2B SaaS/tech background Salesforce or comparable CRM experience CPQ or quoting/forecasting tool experience Exposure to pricing/contract negotiations Experience partnering with Sales, CS, Finance, Legal, or Deal Desk At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $68,000—$113,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

","identifier":{"@type":"PropertyValue","name":"TechGeo","value":"4466240620"},"url":"https://techgeo.ge/job/renewal-representative-4c8c158","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States","addressCountry":"GE"}},"hiringOrganization":{"@type":"Organization","name":"Reltio"},"directApply":false,"datePosted":"2026-09-16","validThrough":"2026-10-31T23:59:59+04:00"} ```