--- title: Reservations Manager at Spark by Hilton description: Spark by Hilton Tbilisi is a focused-service hotel within the Hilton portfolio, offering reliable, comfortable stays with a friendly and efficient guest experience. The hotel operates according to Hil --- # Reservations Manager **Company:** Spark by Hilton **Location:** Tbilisi, Georgia **Posted:** 2026-08-25 **Apply by:** 2026-10-09 [Apply / View original posting](https://www.linkedin.com/jobs/view/4457632669) ## Job description Spark by Hilton Tbilisi is a focused-service hotel within the Hilton portfolio, offering reliable, comfortable stays with a friendly and efficient guest experience. The hotel operates according to Hilton’s global standards, systems, and procedures, with a strong focus on guest satisfaction, operational efficiency, and commercial performance. We are looking for an experienced and motivated Reservations Manager to lead the Reservations function and ensure that all reservations are managed accurately, efficiently, and in line with the hotel’s commercial strategy. Role Description The Reservations Manager is responsible for the overall management of the Reservations Department, ensuring accurate reservation processing, effective inventory management, rate integrity, and high-quality service to guests, travel agencies, tour operators, and corporate clients. The Reservations Manager will work closely with the Sales, Front Office, Finance, and other departments to ensure that reservation processes are efficient and that all booking, rate, payment, and guest information is accurate. The role requires strong knowledge of Opera Cloud , attention to detail, commercial awareness, and the ability to manage a high volume of reservations while maintaining excellent service standards. Key Responsibilities ü Manage daily Reservations Department operations and team performance. ü Ensure accurate reservations, rates, availability, and inventory in Opera Cloud. ü Apply all corporate, group, contracted, and tour operator rates correctly. ü Work closely with Revenue, Sales, Finance, and Front Office to support hotel performance. ü Monitor bookings, cancellations, no-shows, payments, and reservation discrepancies. ü Manage reservations from OTAs, travel agencies, tour operators, and corporate clients. ü Coordinate VIP, group, and special-arrival reservations. ü Handle escalated reservation and guest issues professionally. ü Prepare reservation reports and support forecasting and revenue optimization. ü Ensure compliance with Hilton brand standards and SOPs. --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Reservations+Manager) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Reservations Manager","description":"

Spark by Hilton Tbilisi is a focused-service hotel within the Hilton portfolio, offering reliable, comfortable stays with a friendly and efficient guest experience. The hotel operates according to Hilton’s global standards, systems, and procedures, with a strong focus on guest satisfaction, operational efficiency, and commercial performance. We are looking for an experienced and motivated Reservations Manager to lead the Reservations function and ensure that all reservations are managed accurately, efficiently, and in line with the hotel’s commercial strategy. Role Description The Reservations Manager is responsible for the overall management of the Reservations Department, ensuring accurate reservation processing, effective inventory management, rate integrity, and high-quality service to guests, travel agencies, tour operators, and corporate clients. The Reservations Manager will work closely with the Sales, Front Office, Finance, and other departments to ensure that reservation processes are efficient and that all booking, rate, payment, and guest information is accurate. The role requires strong knowledge of Opera Cloud , attention to detail, commercial awareness, and the ability to manage a high volume of reservations while maintaining excellent service standards. Key Responsibilities ü Manage daily Reservations Department operations and team performance. ü Ensure accurate reservations, rates, availability, and inventory in Opera Cloud. ü Apply all corporate, group, contracted, and tour operator rates correctly. ü Work closely with Revenue, Sales, Finance, and Front Office to support hotel performance. ü Monitor bookings, cancellations, no-shows, payments, and reservation discrepancies. ü Manage reservations from OTAs, travel agencies, tour operators, and corporate clients. ü Coordinate VIP, group, and special-arrival reservations. ü Handle escalated reservation and guest issues professionally. ü Prepare reservation reports and support forecasting and revenue optimization. ü Ensure compliance with Hilton brand standards and SOPs.

","identifier":{"@type":"PropertyValue","name":"TechGeo","value":"4457632669"},"url":"https://techgeo.ge/job/reservations-manager-9d2a4eb","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tbilisi, Georgia","addressCountry":"GE"}},"hiringOrganization":{"@type":"Organization","name":"Spark by Hilton"},"directApply":false,"datePosted":"2026-08-25","validThrough":"2026-10-09T23:59:59+04:00"} ```