---
title: Service Delivery Manager at migx
description: Service Delivery Manager at migx (Tbilisi). Deadline 02 December.
---
# Service Delivery Manager
**Company:** migx
**Location:** Tbilisi
**Posted:** 2026-11-05
**Apply by:** 2026-12-20
[Apply / View original posting](https://jobs.ge/en/?view=jobs&id=765346)
## Job description
Service Delivery Manager at migx (Tbilisi). Deadline 02 December.
02 December About the profile: Our company is rapidly growing and now we are looking for a Service Delivery Manager to join our team of professionals. Responsibilities: ** Independently manage end-to-end delivery of IT projects, ensuring agreed scope, schedule, budget, and quality are achieved. ** Engage with clients to clarify project goals, requirements, and success criteria. ** Develop and maintain project plans, schedules, and budgets, selecting and applying suitable methodologies (Agile, Waterfall, or hybrid). ** Lead and coordinate project teams, including internal staff, contractors, and vendors, to deliver agreed outcomes on time and within budget. ** Identify and assess risks, issues, and dependencies; define mitigation and contingency plans, and ensure they are implemented. ** Monitor project progress against plan and provide clear, regular status reporting to stakeholders (scope, schedule, budget, risks, and issues). ** Maintain complete and up-to-date project documentation, including plans, timelines, budgets, decisions, and reports. ** Ensure adherence to project budgets, schedules, quality standards, and relevant compliance or contractual requirements. ** Participate in selection, onboarding, and management of vendors and contractors, tracking their performance and resolving delivery issues. ** Plan and coordinate testing and quality assurance activities to confirm that deliverables meet customer requirements and acceptance criteria. ** Facilitate effective communication and collaboration between business, IT, and vendor teams, resolving conflicts and misalignment where needed. Requirements - Must have: ** Completed university degree in Information Technology, Business Informatics, Engineering, or a related field. ** 3+ years of experience managing complex IT projects. ** Proven experience managing end to end IT project delivery, including scope, timelines, risks, and dependencies. ** Strong experience in stakeholder management, with the ability to work effectively with internal and external stakeholders at all levels. ** Hands-on experience working with both Agile and Waterfall project management methodologies. ** Experience in project resource management, including planning, allocation, coordination, and tracking of project resources and efforts. ** Clear ownership and accountability for project delivery goals and KPIs, including timelines and quality. ** Ability to manage multiple projects in parallel while maintaining structure, prioritization, and focus. ** Solution oriented, proactive mindset with demonstrated project leadership skills. ** Excellent verbal and written communication skills. ** Fluent English (professional working proficiency). Requirements - Nice to have: ** Experience delivering projects in the Life Sciences / Healthcare domain. ** Experience managing projects in Data & AI environments, such as: ** data platforms or data factories; ** analytics, AI/ML, or data engineering initiatives. ** Experience with infrastructure or IT foundation projects, for example: ** Microsoft infrastructure; ** cloud or hybrid environments. ** Good understanding of technical terminology, enabling effective communication with engineering and technical teams. ** Experience working in international, distributed, or cross functional teams. ** PMP or equivalent certification. Seniority Level Experienced Languages: English: B2 / C1 level. What we offer: ** Hybrid work model and flexible working schedule that would suit night owls and early birds. ** 24 holiday days per year. ** Opportunities of career development and the opportunity to shape the company`s future. ** An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged. ** Different training programs to support your personal and professional development. ** Work in a fast-growing, international company. ** Friendly atmosphere and supportive Management team. Location: Batumi or Tbilisi
---
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02 December About the profile: Our company is rapidly growing and now we are looking for a Service Delivery Manager to join our team of professionals. Responsibilities: ** Independently manage end-to-end delivery of IT projects, ensuring agreed scope, schedule, budget, and quality are achieved. ** Engage with clients to clarify project goals, requirements, and success criteria. ** Develop and maintain project plans, schedules, and budgets, selecting and applying suitable methodologies (Agile, Waterfall, or hybrid). ** Lead and coordinate project teams, including internal staff, contractors, and vendors, to deliver agreed outcomes on time and within budget. ** Identify and assess risks, issues, and dependencies; define mitigation and contingency plans, and ensure they are implemented. ** Monitor project progress against plan and provide clear, regular status reporting to stakeholders (scope, schedule, budget, risks, and issues). ** Maintain complete and up-to-date project documentation, including plans, timelines, budgets, decisions, and reports. ** Ensure adherence to project budgets, schedules, quality standards, and relevant compliance or contractual requirements. ** Participate in selection, onboarding, and management of vendors and contractors, tracking their performance and resolving delivery issues. ** Plan and coordinate testing and quality assurance activities to confirm that deliverables meet customer requirements and acceptance criteria. ** Facilitate effective communication and collaboration between business, IT, and vendor teams, resolving conflicts and misalignment where needed. Requirements - Must have: ** Completed university degree in Information Technology, Business Informatics, Engineering, or a related field. ** 3+ years of experience managing complex IT projects. ** Proven experience managing end to end IT project delivery, including scope, timelines, risks, and dependencies. ** Strong experience in stakeholder management, with the ability to work effectively with internal and external stakeholders at all levels. ** Hands-on experience working with both Agile and Waterfall project management methodologies. ** Experience in project resource management, including planning, allocation, coordination, and tracking of project resources and efforts. ** Clear ownership and accountability for project delivery goals and KPIs, including timelines and quality. ** Ability to manage multiple projects in parallel while maintaining structure, prioritization, and focus. ** Solution oriented, proactive mindset with demonstrated project leadership skills. ** Excellent verbal and written communication skills. ** Fluent English (professional working proficiency). Requirements - Nice to have: ** Experience delivering projects in the Life Sciences / Healthcare domain. ** Experience managing projects in Data & AI environments, such as: ** data platforms or data factories; ** analytics, AI/ML, or data engineering initiatives. ** Experience with infrastructure or IT foundation projects, for example: ** Microsoft infrastructure; ** cloud or hybrid environments. ** Good understanding of technical terminology, enabling effective communication with engineering and technical teams. ** Experience working in international, distributed, or cross functional teams. ** PMP or equivalent certification. Seniority Level Experienced Languages: English: B2 / C1 level. What we offer: ** Hybrid work model and flexible working schedule that would suit night owls and early birds. ** 24 holiday days per year. ** Opportunities of career development and the opportunity to shape the company`s future. ** An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged. ** Different training programs to support your personal and professional development. ** Work in a fast-growing, international company. ** Friendly atmosphere and supportive Management team. Location: Batumi or Tbilisi
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