Service Desk Specialist

Service Desk Specialist

📍On-site, Warsaw

🦜At [**COLIBRIX ONE**](https://www.colibrix.one/)** **, we’re building advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK. We're a licensed EMI, a principal member of Visa and Mastercard – and we’re looking for talented professionals who are ready to shape the future of fintech.

**Responsibilities**
🔵Install and configure software and hardware (Windows, MacOS, Linux)
🔵Set up accounts and workstations
🔵Monitor performance and maintain office systems according to requirements
🔵Escalate cases if necessary
🔵Upgrade users systems with new releases and models
🔵Develop expertise to train staff on new technologies, be ready to answer questions
🔵Assist Infrastructure Admins in daily tasks
🔵Travel across our offices in the EU zone

Qualifications
✅Experience as a Junior System Administrator or Service Desk Specialist
✅Solid knowledge of everything related user workstations
✅Basic knowledge of data backup/recovery
✅Familiarity with various operating systems and platforms
✅Resourcefulness and problem-solving aptitude
✅Excellent communication skills
✅Fluency in written and spoken English and Russian

Nice to have:

🔵Experience with office server systems (Windows Server, AD, DNS, DFS) and MDM systems
🔵Experience with AWS

What we offer:
🔵Opportunity to shape the future of fintech solutions within a growing company
🔵A collaborative and supportive team environment
🔵English and Spanish language classes
🔵Continuous learning and development opportunities to enhance your skills and career growth

📩 Interested? [Apply now](https://apply.workable.com/colibrix-one/j/A23E7992CD)