--- title: Service Supervisor - Waiter/Waitress at g-snail description: Service Supervisor - Waiter/Waitress at g-snail (Tbilisi). Deadline 12 September. --- # Service Supervisor - Waiter/Waitress **Company:** g-snail **Location:** Tbilisi **Posted:** 2026-08-12 **Apply by:** 2026-09-26 [Apply / View original posting](https://jobs.ge/en/?view=jobs&id=744459) ## Job description Service Supervisor - Waiter/Waitress at g-snail (Tbilisi). Deadline 12 September. 12 September About the Roles: G SNAIL is an emerging food brand introducing a new culinary standard built on quality, sustainability, and innovation. We are looking for an energetic, organized, and creative Service Team Service Supervisor - Waiter/Waitress 1. Waiter / Waitress Location: Tbilisi, Georgia Employment Type: Full-Time Reports to: General Manager We are currently looking for a competent Service Supervisor and Waiter/Waitress to provide outstanding service, ensure efficient service flow, and create a memorable dining experience for every guest. Key responsibilities of the Waiter/Waitress include, but are not limited to: ** Providing friendly, professional, and attentive service to guests at all times; ** Taking food and beverage orders accurately and delivering them in line with service standards; ** Demonstrating strong knowledge of menu items and making recommendations when appropriate; ** Handling guest inquiries, requests, and complaints efficiently and professionally; ** Preparing service areas, including table setup, cleanliness, and presentation; ** Ensuring timely and accurate service of food and beverages; ** Operating POS systems and ensuring accurate billing and cash handling procedures; ** Maintaining cleanliness of tables, service areas, and equipment; ** Supporting opening and closing duties as required; ** Working collaboratively with kitchen and service teams to ensure smooth operations; ** Minimizing waste and ensuring proper use of equipment and supplies; ** Ensuring compliance with hygiene, safety, and brand standards; Qualifications: ** Previous experience as a Waiter/Waitress in the hospitality industry; ** Strong knowledge of food and beverage service standards; ** Excellent communication and interpersonal skills; ** Ability to provide outstanding guest service and handle requests professionally; ** Ability to work in a fast-paced environment and manage multiple tasks; ** Good organizational and multitasking skills; ** Basic knowledge of POS systems and cash handling procedures; ** Team-oriented with a positive and proactive attitude; ** Good command of the English language; Key responsibilities of the Service Supervisor include, but are not limited to: ** Supervise the daily service operations within the Food & Beverage Department; ** Monitor employees` performance and ensure compliance with service standards; ** Coordinate service team work schedules, manage the team, and execute daily operations; ** Ensure a high level of service for guests and manage customer feedback; ** Monitor inventory, stock levels, and losses; ** Support the sales process; ** Ensure the restaurant area is fully prepared to welcome guests; ** Monitor reservations, orders, and payment processes in the system; ** Identify technical issues and communicate them to the relevant department; ** Work closely with the General Manager and other departments; ** Periodically update service standards in coordination with management and provide staff training; ** Control the budget target and monitor daily revenue. Qualifications & Requirements: ** At least 1-2 years of experience working as a Supervisor or Senior Waiter; ** Fluent command of the English language; any additional language will be considered as a plus ** In-depth knowledge of service standards within the HoReCa sector; ** Strong team management and employee motivation skills; ** Excellent communication skills with guests and the ability to resolve issues quickly and effectively; ** A strong sense of responsibility and excellent organizational skills; ** Flexibility regarding working hours and schedules; ** Experience working with POS/cash register and service management systems (preferred). Please --- 🔔 [Monitor similar jobs on Gurify](https://gurify.com/?utm_source=techgeo&utm_medium=jobboard&utm_campaign=monitor_similar&role=Service+Supervisor+-+Waiter%2FWaitress) — get alerted when matching roles are posted in Georgia. ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Service Supervisor - Waiter/Waitress","description":"

Service Supervisor - Waiter/Waitress at g-snail (Tbilisi). Deadline 12 September.

12 September About the Roles: G SNAIL is an emerging food brand introducing a new culinary standard built on quality, sustainability, and innovation. We are looking for an energetic, organized, and creative Service Team Service Supervisor - Waiter/Waitress 1. Waiter / Waitress Location: Tbilisi, Georgia Employment Type: Full-Time Reports to: General Manager We are currently looking for a competent Service Supervisor and Waiter/Waitress to provide outstanding service, ensure efficient service flow, and create a memorable dining experience for every guest. Key responsibilities of the Waiter/Waitress include, but are not limited to: ** Providing friendly, professional, and attentive service to guests at all times; ** Taking food and beverage orders accurately and delivering them in line with service standards; ** Demonstrating strong knowledge of menu items and making recommendations when appropriate; ** Handling guest inquiries, requests, and complaints efficiently and professionally; ** Preparing service areas, including table setup, cleanliness, and presentation; ** Ensuring timely and accurate service of food and beverages; ** Operating POS systems and ensuring accurate billing and cash handling procedures; ** Maintaining cleanliness of tables, service areas, and equipment; ** Supporting opening and closing duties as required; ** Working collaboratively with kitchen and service teams to ensure smooth operations; ** Minimizing waste and ensuring proper use of equipment and supplies; ** Ensuring compliance with hygiene, safety, and brand standards; Qualifications: ** Previous experience as a Waiter/Waitress in the hospitality industry; ** Strong knowledge of food and beverage service standards; ** Excellent communication and interpersonal skills; ** Ability to provide outstanding guest service and handle requests professionally; ** Ability to work in a fast-paced environment and manage multiple tasks; ** Good organizational and multitasking skills; ** Basic knowledge of POS systems and cash handling procedures; ** Team-oriented with a positive and proactive attitude; ** Good command of the English language; Key responsibilities of the Service Supervisor include, but are not limited to: ** Supervise the daily service operations within the Food & Beverage Department; ** Monitor employees` performance and ensure compliance with service standards; ** Coordinate service team work schedules, manage the team, and execute daily operations; ** Ensure a high level of service for guests and manage customer feedback; ** Monitor inventory, stock levels, and losses; ** Support the sales process; ** Ensure the restaurant area is fully prepared to welcome guests; ** Monitor reservations, orders, and payment processes in the system; ** Identify technical issues and communicate them to the relevant department; ** Work closely with the General Manager and other departments; ** Periodically update service standards in coordination with management and provide staff training; ** Control the budget target and monitor daily revenue. Qualifications & Requirements: ** At least 1-2 years of experience working as a Supervisor or Senior Waiter; ** Fluent command of the English language; any additional language will be considered as a plus ** In-depth knowledge of service standards within the HoReCa sector; ** Strong team management and employee motivation skills; ** Excellent communication skills with guests and the ability to resolve issues quickly and effectively; ** A strong sense of responsibility and excellent organizational skills; ** Flexibility regarding working hours and schedules; ** Experience working with POS/cash register and service management systems (preferred). Please

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