---
title: ტექნიკური მხარდაჭერის სპეციალისტი at ეიაიო სოფთვეარ
description: AIO Software is pleased to announce a vacancy for the position of Technical Support Specialist Responsibilities: Communicate with clients via the Jira ticketing system and Telegram chat. Troubleshoot 
---

# ტექნიკური მხარდაჭერის სპეციალისტი

**Company:** ეიაიო სოფთვეარ  
**Location:** თბილისი  
**Posted:** 2026-09-08  
**Apply by:** 2026-10-07

[Apply / View original posting](https://hr.ge/announcement/492759)

## Job description

AIO Software is pleased to announce a vacancy for the position of Technical Support Specialist Responsibilities: Communicate with clients via the Jira ticketing system and Telegram chat. Troubleshoot and resolve technical issues. Conduct onboarding and introductory calls with clients. Train clients on how to effectively use the platform and its features. Requirements: Strong communication skills and the ability to work with clients in a variety of situations. Eagerness to learn and the ability to explain complex information in a clear and user-friendly manner. Experience handling a high volume of requests while maintaining effective task organization and prioritization. English proficiency at B2–C1 level. Ability to quickly learn new information and apply it effectively to solve client issues. Strong sense of responsibility, organizational skills, and resilience under pressure. Previous experience as a Customer Success Manager, Technical Support Specialist, or Onboarding Manager will be considered an advantage. Professional Skills: Fluent English proficiency at B2 level or higher (mandatory). Technical background, including experience with CRM systems or within the IT industry, is a plus. Personal Qualities: Excellent communication skills with the ability to interact effectively with clients and colleagues. Strong problem-solving abilities, including rapid issue identification and implementation of effective solutions. Effective time management skills with the ability to manage multiple tasks and respond promptly to inquiries. Adaptability and flexibility in a fast-changing environment, with the ability to quickly adopt new technologies and processes. Team-oriented mindset and strong collaboration skills. Critical thinking and analytical approach to problem-solving. Interested Candidates please click on the button "Easy Apply"

---

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