Workplace System Engineer

We are TBC - a leading financial institution in the region and the winner of The Banker’s Technology Awards 2026 in Central and Eastern Europe, powered by a courageous and goal-oriented team that fulfills our mission and makes people’s lives easier. We are setting a new standard of service using data analytics, artificial intelligence , and digital products. We’re here to support your growth and success - just believe in yourself. Job Description About the Role We are seeking a highly qualified and experienced professional to assume the role of Workplace Systems Engineer in the Workplace Systems Engineers Group. This position requires demonstrated capabilities, deep technical expertise, and the ability to guide complex operations within the WSE domain. Key Responsibilities Ensure high availability, stability, performance, and reliability of related systems Ensure high-quality IT services that enable productivity and collaboration Design and maintain end‑user computing environments Manage operating system lifecycle, including deployment, updates, and configuration Automate tasks and processes to improve efficiency and reduce manual effort Deploy, update, and maintain applications across organizational devices. Ensure compliance with organizational & security policies and technical standards Collaborate with cross‑functional teams to support broader infrastructure and security initiatives. Contribute to continuous improvement of workplace technologies, processes, and user experience. Qualifications Required Qualifications & Experience The ideal candidate should have strong technical knowledge and be capable of: Administering and supporting Microsoft 365 services, Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive. Managing Microsoft Entra ID, identity security, Conditional Access policies, Single Sign-On (SSO). Deploying and maintaining Microsoft Intune solutions for endpoint management, device compliance, and application deployment. Implementing and supporting Microsoft 365 security and compliance technologies, including Microsoft Defender and related security controls. Troubleshoot and resolve complex technical issues across the Modern Workplace ecosystem Troubleshooting and resolving complex technical issues across the Modern Workplace environment while ensuring service stability and user satisfaction. Evaluate new Microsoft technologies and features, recommending enhancements to improve productivity and security Experience working with cross-functional teams, Infrastructure, Information Security, and Business stakeholders. 2+ years in IT operations or digital workplace Fluency in English, with strong written and verbal communication skills Willingness to learn and work with AI tools and modern technologies Skills & Competencies Strong communication skills with both technical and non-technical stakeholders, including clear incident and status communication. Education & Certifications Master’s degree in information technology, Computer Science, or related disciplines AWS Certified Solutions Architect: Associate Relevant professional certifications such as Microsoft -MCSA/MCSE Cisco CCNA/CCNP, VMware, or cloud certifications such as Azure/AWS preferred Microsoft certifications (Azure Administrator/Architect, M365 Expert, Security Engineer, etc.) preferred Additional Information TBC processes the personal data of the candidate in order to determine the suitability of the candidate for the vacancy, in accordance with the requirements of the Law of Georgia on Personal Data Protection. Information about the candidate may also be processed to determine the suitability of the candidate for future vacancies. Information about the candidate is stored for a maximum of 3 years. In case you do not want further data processing, want to change or delete data , please follow the link and contact us through the communication channels located at the same link https://tbcbank.ge/en/privacy-policy TBC shares its information with companies included in the TBC Bank Group PLC. Subsidiary companies also ensure personal data processing in accordance with the law. If you do not wish to share your data with TBC Group companies, please contact us at the same link https://tbcbank.ge/en/privacy-policy TBC conducts the candidate selection process in compliance with the requirements of the Law on the Elimination of All Forms of Discrimination and the principles of equal treatment, eliminating discrimination on any grounds. If you observe any signs of discriminatory treatment, you can report the incident and be assured that your notification will be followed by appropriate action. At TBC, you can raise your voice through various communication channels and report an incident either anonymously or openly: Anonymous web form #1 - https://form.jotform.me/tbcbank/anonymous-hotline Anonymous web form #2 - https://app.safecall.co.uk/ka/file-a-report Anonymous hotline - 0800 100 268 Anonymous letter Email - the address and detailed information regarding the anonymous reporting of an incident can be found on the website – Anonymous Hotline We will contact only those candidates who pass the first stage of the selection process and are granted candidate status.