Operations Manager

Operations Manager at advantour (Tbilisi). Deadline 28 August.

28 August Advantour Caucasus is pleased to announce a vacancy for the position of Operations Manager (Tbilisi, Georgia) Job Description Advantour is an international travel company with more than 20 years of experience providing travel services across the South Caucasus and Central Asia. We are looking for an organized and detail-oriented Operations Manager to coordinate the operational aspects of our tours and ensure seamless travel experiences for our guests. The successful candidate will be responsible for managing reservations, coordinating services with local partners, organizing transportation arrangements, and ensuring that all operational processes run efficiently. The role also includes preparing personalized travel services based on guests` requests and, when necessary, communicating directly with clients to ensure the highest level of service. Key Responsibilities ** Coordinate daily tour operations and ensure smooth execution of travel services ** Manage reservations for hotels, wineries, restaurants, and other tourism services ** Book domestic and international flights, train tickets, and other transportation services ** Prepare personalized menus and special arrangements according to guests` dietary preferences and requests ** Communicate and coordinate with local partners ** Monitor booking confirmations and operational schedules to ensure accuracy ** Assist with guest communication before and during their trips when required ** Resolve operational issues promptly and efficiently while maintaining high service standards Requirements ** Strong English writing and speaking skills allowing ease of business correspondence (C1) ** Advanced PC user ** Excellent organizational and multitasking skills ** Strong attention to detail and sense of responsibility ** Ability to work under pressure and manage multiple bookings simultaneously ** Teamwork and problem-solving skills ** Work experience (overall): 3 years ** Previous experience in tourism, hospitality, operations, logistics, or customer service will be considered an advantage ** Experience in written business communication with international partners We Offer ** Salary: 2, 000 GEL ** In-office work schedule from 09:00 till 18:00, Monday to Friday ** Corporate training ** Informational tours ** Career growth opportunities ** Work experience in an international company with friendly colleagues Please