Provider Growth Associate

Location: Georgia, Europe Employment Type: Full-Time | Remote Working Hours: Aligned with Pacific Time business hours We are looking for a proactive and highly organized Provider Growth Associate to support the expansion and success of our provider network. This role covers the complete provider journey—from initial outreach and acquisition through onboarding, activation, and ongoing support. Key Responsibilities Identify and engage qualified healthcare providers through calls, emails, professional networks, and other outreach channels. Build relationships with prospective providers and clearly explain the benefits of joining our platform. Conduct consistent follow-ups with leads and move providers through each stage of the acquisition process. Guide providers through registration, documentation, credentialing requirements, contracting, and onboarding. Follow up continuously on incomplete applications, missing documents, pending agreements, and outstanding onboarding steps. Support newly onboarded providers with account access, platform setup, scheduling, and operational questions. Help providers become active and ready to accept client referrals. Maintain ongoing communication with providers after onboarding to address concerns, encourage engagement, and support retention. Coordinate with credentialing, operations, billing, and other internal teams to resolve provider issues. Accurately maintain provider records, outreach activity, follow-up dates, statuses, and notes in the CRM. Identify delays or barriers in the provider journey and take ownership of moving each case toward resolution. Meet assigned provider acquisition, onboarding, activation, and follow-up targets. What We Are Looking For Strong written and spoken English. Excellent communication, relationship-building, and follow-up skills. Ability to manage multiple providers and priorities without losing track of details. High level of accountability, consistency, and ownership. Confidence speaking with healthcare professionals by phone and email. Strong organizational and problem-solving skills. Comfortable working with CRM systems, spreadsheets, email platforms, and online tools. Experience in provider recruitment, healthcare operations, customer success, sales, onboarding, or account management is preferred. Ability to work independently in a fast-paced remote environment. Success in This Role Success will be measured by the ability to: Acquire qualified providers. Move providers through onboarding efficiently. Reduce incomplete and stalled applications. Maintain timely and consistent follow-ups. Activate providers and prepare them to receive referrals. Provide responsive and professional ongoing support. Maintain accurate documentation and meet performance targets. This is an ideal opportunity for someone who enjoys building relationships, taking ownership, and helping providers successfully join and grow within a healthcare network.