Remote Medical Care Agent (Full-Time, Remote)

We are currently seeking a Remote Medical Care Agent to support a medical clinic based in New York. This is a fully remote, full-time position. Please note that candidates will be required to complete training with the manager. The training covers a substantial amount of medical information, including details about doctors, insurance information, clinic specialization, and more. Responsibilities: Make outgoing calls to patients Conduct follow-ups on patient health using standard questionnaires Enter patient responses into the system Respond to patient questions Build positive and trusting relationships with patients Manage follow-up schedules based on workload Qualifications: Proficiency in English and Russian Previous experience in the medical field or medical education Strong telephone communication skills High level of customer service skills Ability to handle difficult customers effectively Strong communication and organizational skills Ability to work independently and manage time efficiently Working Hours: 9:00 AM – 5:00 PM (New York time) 40 hours per week Compensation: $4/hour during training $7/hour after training What We Offer: Paid training Salary paid in USD Supportive team environment Opportunity to start a career in the medical field Fully remote work Exposure to widely used systems and tools 7 days of paid vacation annually after one year Open and accessible management Equal opportunity workplace How to Apply: Interested candidates should submit their resume in English to [email protected] Looking forward to hearing from you!