Community Manager

Social Media & Community Manager We are looking for a creative, organised and proactive Social Media & Community Manager to join Cumple and manage the social media presence of several brands and client projects. The initial portfolio will include BoosterStop, a growing network of 24/7 vending machines for trading cards and collectibles, as well as other clients operating across e-commerce, sports, entertainment and digital services. You will be responsible for developing each brand’s online presence, planning and publishing content, engaging with communities and helping clients grow across their most relevant social media platforms. Platform-specific approach We recognise that being a strong Community Manager on Instagram does not automatically mean being equally strong on X, TikTok, Facebook or LinkedIn. Each platform requires different skills, formats, tones and ways of interacting with its audience. Candidates will therefore be assessed separately for each platform. You are not expected to be an expert on every channel. However, you should have strong professional experience on at least one major platform and a clear understanding of how content must be adapted for the others. Examples include: Instagram: Reels, Stories, carousels, visual storytelling, captions and brand consistency X: real-time communication, concise copywriting, trends, conversations and community interaction TikTok: short-form video concepts, hooks, trends, creator-style content and audience retention Facebook: community management, promotions, local audiences and customer communication LinkedIn: professional communication, company news, employer branding and B2B content The objective is not to publish the same content everywhere. Each campaign should be adapted to the culture, audience and format of the platform. Responsibilities Manage the day-to-day social media presence of one or multiple brands and clients Create weekly and monthly content calendars Develop content strategies adapted to each brand Write captions, posts, announcements, promotional content and community responses Publish and schedule content across Instagram, X, TikTok, Facebook and LinkedIn Respond to comments, messages and community discussions Adapt tone of voice, formats and messaging to different audiences Develop content ideas around launches, promotions, events, trends and community news Prepare creative briefs for graphic designers, motion designers and video editors Coordinate with the Meta Ads Manager on content used for paid campaigns Monitor trends, competitors and relevant online conversations Identify user-generated content, influencer and partnership opportunities Track platform-specific performance, including engagement, reach, follower growth, traffic and conversions Prepare regular reports and recommendations Escalate customer service issues, complaints or sensitive conversations to the appropriate team Help onboard and manage additional Cumple clients when required Ideal profile Strong written and spoken English Professional working proficiency in French Previous experience managing social media accounts for a brand, agency or client Demonstrated expertise on at least one major social media platform Clear understanding of the differences between Instagram, X, TikTok, Facebook and LinkedIn Strong copywriting and community management skills Ability to adapt tone, format and creative direction to different brands Highly organised and comfortable managing multiple accounts and content calendars Creative, proactive and able to regularly suggest new ideas Comfortable working with designers, motion designers, video editors and advertising specialists Basic understanding of social media analytics and reporting Able to explain their exact contribution to previous accounts or campaigns Interest in trading cards, collectibles, gaming, sports or e-commerce is a plus Working arrangement The position can initially include remote work. Starting in September 2026, the role will require working from our Batumi office at least 50% of the time. A full-time office presence would be preferred. Our objective is to build a collaborative office environment bringing together Community Managers, Meta Ads Managers, Graphic Designers, Motion Designers and other complementary digital profiles. We want to create a team where people exchange ideas, share knowledge, support each other and improve together. We are therefore looking for someone who wants to actively contribute to the wider team rather than only complete isolated tasks. What we offer Ownership of the social media presence of several growing brands A varied role across multiple industries and client projects The opportunity to specialise in the platforms where you are strongest Direct collaboration with designers, advertising specialists and business owners The opportunity to help build a new digital team in Batumi Room to grow into a broader Social Media Manager, Content Strategist or Content Lead role